I used this plugin on the site for a few weeks to see if I could create something easy for people to use. I tried many different things in order to get it to work the way I wanted. I never could even with lots of emails to the support team. You purchase a full plugin and get about 30% of the functionality that you would expect. I figured I would get the caveats out up front before telling you to please not buy this.
White Label Login is beautiful and reduces page clicks to get in and out. For $20 (it is now $25) it was worth the gamble to see if it could pay off. I spent a couple weeks trying many different login plugins, creating custom pages, and reading all the review sites. As frustrated as one could be about needing a plugin that just does 1 thing, and that 1 thing well, I finally caved when I saw hope.
Tangent: Review sites are the worst because they never give a true review. They say it’s awesome and then give you the affiliate link to buy it. This is why I am doing my own review because I don’t depend on affiliate payouts. I still use them, but I don’t need it.
My needs were to reduce pages, clicks to login or logout, as few plugins to do this, and lightweight. At one point I had to create a login, logout, register, lost password, and confirm page to accomplish my goal. I had installed Theme My Login, If Menu, and a few others. This bloated my entire process and I still struggled mentally to get all the redirects and overview correct so I could detail my process for others. Then, I found the White Label Login for WordPress. This eliminated those pages, and all but one plugin. I still needed the Super Socializer plugin to sign people in from social. I will get to that part in a bit.
You can probably take away that I wanted to saved lots of load times, reduce overall clicks in the process, and not have a mess to keep track of. My goal is always to think about the end user. I want friction-less user experiences, quick page response times, and get me to the content as fast as possible. I also don’t want people to create an account just to comment on a blog post which is why I still use Social Commenting by Postmatic. I have made it my business to focus in on the user experience the last few years more than anything else. I don’t like compromise and I know that it shows from emails and comments I have received.
White Label Login for WordPress is a solid plugin and the makers Right Here are the same ones that make Calendarize It! which I own 2 licenses for. As of this writing it’s still $29, they have not increased it yet, but they may plan to shortly. This plugin boasts:
- 18 modules that can be turned on or off (colors & social networks)
- 2-step authentication (badass)
- Customize the look and feel using custom CSS
- Future updates
There is not another option in the WordPress directory, CodeCanyon, or a private offering that I searched that has this set of features at a reasonable $20 price (previously, to the now $25 price). I discuss the price a bit more below.
The Great
I have gotten some fast and detailed responses pre-sale and post-sale from RightHere and they addressed all of my questions without having to ask several times. Most authors are a pain in the ass to engage with and have a hurdle to get support. I read the comments to the Bookly plugin that they ask for you to email them, then they send the auto-reply, then you have to reply with your purchase code for support. They do it for every service request. I am going to test that to see if it is true one day when I have a lot of time on my hands. RightHere does not make you do this from what I have seen and that makes up massive grounds in my eyes.
Besides the service, the login modal and using it as a slide in or whatever way you want it to show up has been amazing. Basically, it’s one click and I am logged in. This is as long as I am simply using my WordPress login and want to hop in and out quickly. The plugin is easy to install and configure as it was with their Calendarize It! plugin too. I couldn’t find anywhere to knock it until I tried out the social login.
While using the help files I noticed that all the references to the plugin said Calendarize It! in stead of the White Label Login. This was a red flag that they literally copied and pasted the help file from their amazing plugin to the less-than-amazing login one. This should have been an immediate concern upfront, but I had missed it.
The Bad
The largest issue I have with this plugin is that only halfway works as a normal customer would expect. A regular WordPress account easily logins in, but if you use a social login instead, it will create a new account for that social network. This also means that if you login using 10 different networks, you will have 10 different accounts. I wish I could say that this was a new issue, but it has been addressed by buyers in the comments at least 12 months ago and it’s still not a priority.
You get 16 additional logins after the Facebook, Twitter, LinkedIn, G+, and Microsoft Live. This is awesome and no other plugin has this that I know of. So this is some praise to RightHere for their offerings, but a sore area because of the way it works.
I want to make sure I am clear that the social logins work, they just work completely independent from one another and would make administering accounts a total nightmare. I have tested it several times and it creates an account for each different network you click to signup for. I now have 4 accounts because I have the WordPress one, then I logged into Facebook, G+, and LinkedIn. This in itself is a deal breaker, but because I am able to use another social login plugin instead of their’s. I can still enjoy and use their modal feature.
The image to the right is the response I sent them as constructive criticism and their response to it. I want to be clear that this is not a “I hate RightHere” post. I love their work. I take issue with a couple ways that this particular plugin works, so let me address it.
- They offer a lot of social logins. No dispute here.
- It says no where that their social logins sync with WordPress account. While this is fact, in 2016 it’s kind of an unsaid thing for a plugin that has social login. Not saying it doesn’t make it okay.
- The second paragraph is a repeat again and #2 still applies.
- The 3rd paragraph is senseless. While I am glad that they only would use 1 social login every time, I constantly switch logins depending on where I am. There is no evidence that supports this claim, and it’s not true for everyone. Even if it was 100% true, it’s still not a reasonable excuse on why not syncing accounts hasn’t been fixed.
- Merging accounts has been promised for more than a year if you go back through the comments.
Lastly, I haven’t looked at the social connections that come with Calendarize It! because my website doesn’t need this function. I assume most of what comes with White Label Login is copied over from Calendarize It!. I don’t mind this but they should at least change the Help addon text to make it not look so obvious. They are still functional but a little effort would have made it not seem like a copy and paste.
Final Summary
Pro’s
- Less page clicks to login/out
- Reduces plugins from 4 to 2
- Good response times from the team.
- Lot’s of social login options.
- Modal works very well
Con’s
- Social logins don’t merge with accounts.
- Still need to use a social login plugin like Super Socializer
- Copy & Paste items from their other plugin
I can recommend this plugin only if you do not use the social login portion of the plugin. I have to use Super Socializer to do that part. This is the best solution for my particular need. Until they fix their social login sync issue and allow me to delete Super Socializer. At the price point of $20 it was a bit much to ask with such a useless social login experience, but at $25 this is a terrible offering for it’s shortcoming.
I love RightHere over many other developers that I have bought from. They get a 8/10 for support, 9/10 for quality plugins, a 10/10 for the modal, but a 0/10 for social media accounts not syncing.
They stated that it is something they are working on, and when it is fixed, I will re-evaluate it and adjust this review. In the meantime, I recommend against purchasing this plugin as it’s not worth the price and who really knows if they are going to fix their syncing issue. This is the first time I am not recommending a plugin, but it had to come sooner than later. Please don’t use the button below and use your $25 on something else. If I find something better I will certainly share it.
Update June 11, 2017
I moved on very quickly to Armember and never looked back. I decided after using Calendarize It! and White Label Login that I no longer wanted to recommend or even think about buying anything else from Right Here, LLC. Their offerings were just less than impressive compared to other plugins. Their support was fast and that was cool, but the features and plugins are just not where they should be. Please do not buy this plugin or Calendarize It!. Please save your money or purchase from another developer.
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